Managing our "social" reputation

(by Angela Ewing, Marketing coordinator)
My name is Angela Ewing and my responsibilities include the management of much of our marketing activity at Queensferry Hotels. An important aspect of my role is to manage our social reputation in various social media channels.

International Quality Award for Keavil House Hotel

(by Alistair Bruce, General Manager)
Four star, Best Western Keavil House Hotel has triumphed again winning another Best Western Hotels International Quality Award for the very high standards at the country house hotel.

Catwalk at Keavil House Hotel

Fashion and Beauty hit Best Western Keavil House Hotel big time last Thursday.
(by Lisa Stewart, Business Development Manager)

The four star hotel's sales and marketing team thanked their regular customers with an invitation to a fashion show by local designer boutique, La Vida, followed by beauty treatments for all the guests. The glamourous Elgin Suite with its dazzling chandeliers, sparkling grey and silver, offered a sophistocated setting.

4 Stars and more for Keavil House

Best Western Keavil House Hotel has been awarded 4 stars from VisitScotland. In March 2010, Visit Scotland carried out an unannounced quality inspection of the hotel. Achieving VisitScotland 4 star standard had been a quality goal of the hotel’s management team for over a year.

Refurbished bedrooms at the Bruntsfield Hotel

We have just completed the refurbishment of 10 bedrooms at the Bruntsfield Hotel. These rooms have benefitted from new fitted furniture, beds, fabrics, carpeting and 80cm wall mounted televisions and free Wi Fi internet access. The bathrooms have also been fully upgraded. Business conditions may be tough but we are lucky to be in the position that we can continually invest in the hotel to maintain the highest quality standards. You’ll see what we mean when you visit us.

Bruntsfield Hotel green update

As part of the Bruntsfield Hotel’s ongoing policy for protecting the environment and to further enhance our Gold Award in the Green Tourism Scheme, we are at present replacing the boiler plant in one of the hotel’s three plant rooms. As is the case in many hotels, major improvement works often go unnoticed when they are in “back of house” areas. This new boiler plant will be much more energy efficient than the ageing plant it replaces and will also generate 30% more hot water at all times. The result is improved guest comfort whilst at the same time reducing the hotel’s energy use.

A warm goodbye and a happy retirement

The staff members from the Bruntsfield Hotel gathered together on the afternoon of Wednesday 17th March to wish two of our members of the kitchen team good health and happiness in their retirement. Champagne, scones, jam and cream were the order of the day as we bade them a fond farewell.

Keavil House is Best Western Hotel of the Year

Best Western Keavil House Hotel has been awarded the "Large Hotel of The Year" Award at the 2010 Annual Members Conference. This award is in the hotel category for over 70 rooms and is given to the Best Western hotel in Great Britain who achieves the highest score for quality and guest service during 2009.

Elgin Suite opens

Our "new" Elgin Suite at Best Western Keavil House Hotel has opened and is looking great. We've got a new design, a new lighting system and a new sound system. We're sure it will prove to be the Dunfermline area's premier conference, banquueting and wedding venue.

New Elgin Suite coming soon

The Elgin Suite at Best Western Keavil House Hotel is now closed for renovation and refurbishment. The builders, electritians, decorators and shopfitters are here in force!